Trigger support package creation on a device

post https://app.mk.io/api/v1/projects/:project_name/fleet/devices/:name/supportPackages

Requests the device to generate a support package and upload it to cloud storage. Returns 202 with a timestamp and upload URL (SAS token stripped). Only one support package operation can be in progress at a time per device.

RBAC Capability Required: fleet.device.update

Authentication

Authorization Bearer

Bearer authentication of the form Bearer <token>, where token is your auth token.

Path parameters

• project_name string Required
• name string Required

Request

This endpoint expects an object.

• metadata object DefaultMetadata Required
  Resource metadata.

  • displayName string Required
    A human-readable name for the resource.

  • labels map from strings to string Optional
    A dictionary of labels associated with the resource.
    Maximum number of labels: 32.
    Maximum length of a label or value: 256 characters.
    Label: alphanumeric, hyphens and underscores. Value: alphanumeric, hyphens, underscores and spaces.

    [any key] string

• spec object SupportPackageBodySpec Required
  Support package specification

  • collectors list of strings Optional
    Optional list of collector components to include in the support package. If omitted, all available collectors on the device will be included.
  • description string Required <=2048 characters
    A description explaining the reason for generating the support package.
  • name string Optional <=255 characters
    A user-friendly name for the support package. Choose a name that describes the issue, e.g. 'pcr-timing-issue-2026-02-23'. If omitted, a name is auto-generated from the request timestamp.

Response

202 Support package creation triggered.

No response body.

Errors

• 400 Bad Request

  • error object ErrorDetail Required
    Pertinent information about the error
    • code string Required
    • detail string Required
    • extraDetail map from strings to any Optional
      Extra information regarding this error.
      [any key] any
    • ref string Required
    • status integer Required

• 401 Unauthorized

  • error object ErrorDetail Required
    Pertinent information about the error
    • code string Required
    • detail string Required
    • extraDetail map from strings to any Optional
      Extra information regarding this error.
      [any key] any
    • ref string Required
    • status integer Required

• 403 Forbidden

  • error object ErrorDetail Required
    Pertinent information about the error
    • code string Required
    • detail string Required
    • extraDetail map from strings to any Optional
      Extra information regarding this error.
      [any key] any
    • ref string Required
    • status integer Required

• 404 Not Found

  • error object ErrorDetail Required
    Pertinent information about the error
    • code string Required
    • detail string Required
    • extraDetail map from strings to any Optional
      Extra information regarding this error.
      [any key] any
    • ref string Required
    • status integer Required

• 409 Conflict

  • error object ErrorDetail Required
    Pertinent information about the error
    • code string Required
    • detail string Required
    • extraDetail map from strings to any Optional
      Extra information regarding this error.
      [any key] any
    • ref string Required
    • status integer Required

• 429 Too Many Requests

  • error object ErrorDetail Required
    Pertinent information about the error
    • code string Required
    • detail string Required
    • extraDetail map from strings to any Optional
      Extra information regarding this error.
      [any key] any
    • ref string Required
    • status integer Required

• 500 Internal Server Error

  • error object ErrorDetail Required
    Pertinent information about the error
    • code string Required
    • detail string Required
    • extraDetail map from strings to any Optional
      Extra information regarding this error.
      [any key] any
    • ref string Required
    • status integer Required