MK_Vendor_DPA

MediaKind

DATA PROCESSING AGREEMENT

Agreement between: MK.IO and MEDIAFIRST (hereinafter referred to as "Supplier" and "Customer" respectively).

This Data Processing Agreement ("DPA") is incorporated into and forms a part of the Order for MK.IO products and/or services and/or MediaFirst. In the event of any conflict between the DPA and the Order, the provisions of the DPA shall prevail. Capitalized terms not defined herein shall have the meanings given to them in the Order.

BACKGROUND

(A) The Customer will have access to MK.IO products and services defined collectively as "Products" which enable the management and delivery of Content, necessitating the Supplier to process certain Personal Data on behalf of the Customer.

(C) The Supplier may process Personal Data for various purposes, including personal data relating to Customer's subscribers and embedded within Content that the Customer chooses to encode.

(D) The proposed Processing activities are described in the Annexes to this DPA.

(E) The terms specified herein apply when Supplier and/or its Affiliates process Personal Data on Customer’s behalf.

AGREED TERMS

1. Definitions

Applicable Privacy Laws: Laws and regulations applicable to processing of Personal Data under this DPA, including CCPA, Swiss Data Protection laws, UK Data Protection Act, and EU GDPR.

Data Subject: An identifiable natural person.

Personal Data: Any information relating to an identified or identifiable natural person processed under this DPA.

Processing: Any operation performed upon Personal Data such as collection, storage, use, etc.

Processor: The legal entity that processes Personal Data on behalf of the Controller.

SCCs: Standard contractual clauses for the transfer of Personal Data to processors outside EEA.

UK Addendum: Approved international data transfer addendum for the transfer of Personal Data to processors outside the UK.

2. General Provisions

3. Supplier’s Obligations

4. Customer’s Obligations

Customer shall:

5. Security of Processing

Both Parties shall implement security measures to ensure a level of security appropriate to the risk, including:

6. Sub-processors

Supplier may sub-contract Processing of Personal Data to a third party, imposing data protection obligations no less onerous than those set out in this DPA.

7. Audit

Supplier will provide documentation demonstrating compliance with this DPA upon request by the Customer. Audits can be conducted at Customer’s cost if necessary.

8. International / Restricted Transfers

Processing of Personal Data relating to EU/EEA or Swiss Data Subjects will be carried out according to current SCCs. Transfers outside these jurisdictions are regulated by Applicable Privacy Laws.

9. Personal Data Breaches

Supplier shall notify Customer upon becoming aware of an actual or suspected Personal Data Breach. Information relevant to the breach will be provided to the Customer.

10. Business contact details

Business contact information shall be processed as required to manage the business relationship.

11. Term and Termination

The DPA remains in effect as long as Supplier processes Personal Data. Either Party can terminate the DPA upon breach, with notice periods as outlined.

12. Liability

Supplier disclaims liability for claims arising from Customer’s violations of the DPA or Applicable Privacy Laws.

13. Law and Jurisdiction

Any disputes shall be governed by the law and jurisdiction stipulated in the Order.

14. Miscellaneous

APPENDIX: EU STANDARD CONTRACTUAL CLAUSES & UK ADDENDUM

1. Transfers of Personal Data under EU GDPR:

2. Transfers of Personal Data under Swiss Data Protection Act:

3. Transfers under UK Data Protection Act:

ANNEX I: LIST OF PARTIES

Data exporter: The Customer (as stated in the Order)
Data importer: The Supplier (as stated in the Order)

ANNEX II: TECHNICAL AND ORGANISATIONAL MEASURES

The measures that will apply can be found in the accompanying documents.

ANNEX III: LIST OF SUB-PROCESSORS

Full Name Services Provided Scope of Processing
Microsoft Corporation Cloud infrastructure; AI services Storage, encoding, AI services
Amazon Web Services, Inc. Cloud infrastructure; AI services Storage, encoding, AI services
Google LLC Cloud infrastructure; AI services Storage, encoding, AI services
Zoho Corporation Support request/ticket logging Collection and storage of support request/ticket information
Slack Technologies, LLC Support requests Collection and storage of support requests.
L&T Technology Services Limited Installation and support services Access to Customer's systems

All Personal Data subject to processing will be handled as specified by the terms laid out in the respective Orders and this DPA.

Rev. 25_05